[Flickr:Thumb:Small]The author is a technician at Techvedic technologies, a firm that delivers end to end Computer Support to clients. Computer help, antivirus support, Remote Computer Support, router support are few services offered at this one platform along with many others.
As the world is getting more and more dependent upon computer and its subsidiary technologies the demand of computer support technicians is growing exponentially. Fortunately the advent of remote technology has paved the path of online computer repair, which furnishes tech support at the comfort of home or office. So no more hustle and bustle, when you are in trouble with PC, just call tech support phone number and get the system repaired instantly. No more time killing.
You can fix computer problems at your own end as well. Most of the Online Tech Support portals do offer free solutions for various issues. Being a bit familiar with machine you can easily follow simple steps offered on a reliable site and can address plethora of issues related to the operating system, Microsoft Office, e-mail, browser, printer and more. Some tech support portals do provide free antivirus or online virus removal tool to fix computer virus issues. In case of related issues you can download the best compatible one and perform a scan. Thus, you can be your own computer support technicians, and can address issues free of cost.
Alice Williams is associated with Ask PC Experts since many years as a computer support specialist. She provides live PC support , remote PC support, remote PC assistance and computer support services. Ask PC Experts provides all type of computer related help 24X7.
The computer manufacturing company provides technical support to the customer after the sale of the computer or computer peripherals. The work of a computer technical specialist can range from basic support to the more core support in case the computer has crashed due to natural calamities.
Job profile of a computer technical specialist
The computer technical specialist helps people with resolving the problem they face while using a computer. When something goes wrong with the computer, the specialist analyses the reason for it and try to fix the same. The specialist helps the customer over the phone or goes to the persons place to solve the problem. In case the specialist takes the call on the phone, they ask the customer to run through the steps that they had followed. Then they instructs the customer to follow the steps necessary to solve the problem
Some computer technical specialist installs the software, printer, and other tools and also teaches their customer how to use them. In some cases they even check the performance of the computer on a daily basis to know how the computer is performing. Most of the profiles in a specialist include giving feedback to the software development company about the software they had built. The main ability that the specialist needs to possess is the listening and problem solving. Without this the specialist cannot stay in the job for long.
The technicians normally work in a company that provides hardware and software support to their customer after the product is sold to them. Some even work in schools to teach the students how to use a computer and work around. In most of the case the computer technical specialist work “on call” where they have to report to the problems faced by their client at odd hours. This profile, if included, in the job may be deterrent to some specialist as they would always prefer to work on normal working hours. Normally this specialist work for 40 hours per week, but if they are “on call” support, they working hours extend beyond the 40 hours per week.
How to become a technical support specialist
There is various ways by which one can become a technical support specialist. One could just have a graduate degree and start as a fresher. To be surer that you get a qualified and well paid job, there are so many certification courses available that one can enroll. Once yet pass the required examination, the certificate is given. With the help of those certificates one can get the job of a computer technical specialist.
To conclude and summarize it, computer support specialist is a very dedicated job that requires in-depth knowledge about computers.
One of the aspects of life that has been turned on its head with the advent of convenience orientated technological development is work. Now, many people need only work from home, and while high powered executives consumed by emailing and composing documents were once chief benefactors, it now includes the computer support specialist who can diagnose problems without even looking at a server.
In fact, they are far more likely to end a working relationship if there seems to be a reluctance for their IT technician to come into the office at all. A way around this is to organise regular meetings to ensure direct dialogue, while the particular computer support specialist can provide regular reports and carry out spot checks and tests in house.
Daniel Hughes is one of most heralded content writer of www.pccarencure.com. Pccarencure offers 24×7 PC Support, Network Support, Tech Support, IT Support, to millions of customers, via Remote Computer Support, from expert technicians.